Plug The Hole In Your New Patient Bucket! By changing one simple operation that happens 10, 20 or even 100 times each day…

It’s costing you an absolute fortune.

Every patient and potential patient who calls is MONEY! The people you have answering the phone are the FIRST, and sometimes unfortunately the LAST, impression “YOUR MONEY” has of you and your practice!

I know of several practices which spend close to $400 getting one new patient. A Yellow page ad, toll-free number, postcards, newspaper ad, etc. were all figured into it.

If the patient produced by the $400 calls and doesn’t like the way he/she is treated, they’ve WASTED THEIR MONEY!

The patient will never return. And worse yet, in conversation with friends, the doctor’s office won’t be talked about in a positive light.
Just as word of mouth and testimonial advertising is the best way to boost marketing, it can be as powerful, if not more, in the opposite direction!

Do you see where I’m going with this? PATIENT CARE IS EVERYTHING! And, I don’t mean just the care they receive in your dental chair!

How to turn each phone call into CASH!

How do you know if your incoming calls are being treated like $1 Million?

Here’s what I do to my OWN staff. I actually hire and pay OTHER people to play “prospect” or act as a new client with my OWN company to make sure we are treating our callers the way I personally would want to be treated—like a MILLION BUCKS!

It only takes a few minutes of the day, and costs hardly anything compared to the production my finely-tuned, highly-trained staff cranks out!

So how can you check and train your staff?

It’s called the Practice Audit, and the best part is it doesn’t cost anywhere close to $1,000,000.00. But as you can see, it’s well worth a MILLION DOLLARS!

At least once a month, one of my highly skilled and trained staff will place a call to your office. This call will go something like this: “Hi, I just moved to the area and my wife sent me on a mission to find a dentist, and you are closest to us, so I thought I’d call you first.” Or, it may go another direction…you’ll have to wait and see.

So how do you learn what steps to take? The Practice Audit INCLUDES recorded conversations sent DIRECTLY to your home for your private and personal review, plus written suggestions on improvements or praise.

I could go on and on with the benefits of the Practice Audit because I know it works – I saw the before and after of my own staff right here in my office.

For more information about the Practice Audit program,
please call 1-800-311-1390.